[ignoramous]

Thanks. (if I may) Since you emphasize that Retool built a 10x product and really understood their customers, what are some ways they did both of those? Did they hire the right product / UX people early-on? Had initimate understanding of the problem at-hand? Knew which features to leave out and which ones to build in face a barrage of feature requests? Kept in constant touch with their early adopters? Ran really good user interviews? Or...

[dalton]

I realize that this is likely to be less illuminating than you would hope, but the Retool founders were relentlessly focused on getting their first users, building quickly, and getting to profitability as if their lives depended on it. Witnessing them go from 0-10K MRR was to witness someone walking through walls.

To give a perspective on how much of an outlier this team is, my recollection is they got to ~1M ARR very quickly and with just the 2 cofounders and one employee. That is rare.

[aliakhtar]

Can you give any examples of those 'walking through walls' moments?