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by conradev 2070 days ago
Comparing Slack to email, in an email I generally provide a feedback sandwich: start with a positive note or warm introduction, transition into a call to action with explanatory details, and again end on a positive note.

In Slack I find that I can use emoji in lieu of some of the positivity, if that makes sense.

If I have any takeaway from this conversation it is that I should use _more_ emoji simply because a lot of emotional context is being lost through the internet. I feel like this is especially important because I manage people and my tone can really matter.