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by anonuser123456
2068 days ago
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I have one of these. I got it because I figured Google's security team would put out something with better security than some random IoT company. Recently I wanted to install more door sensors but haven't been able to find any in stock for months. I'm done with Google anything at this point. As a brand they are so unfocused and have no ability to support things that customers actually pay for. |
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Given Google's track record sunsetting services, it's an actual legitimate concern whether my device might get bricked one day. A smaller (yet firmly established) company providing one core service seemed safer to me, and bonus that it was Canadian too.
The other half of the coin is what to do if you need service. I've read enough horror stories here about dismal service to avoid Google for anything other than what I already use them for.