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by NikolaNovak 2071 days ago
I kind of disagree. If I "parrot" (Accurately repeat) the original statement, it does not in any way demonstrate understanding, only memorization/note-taking.

Restating, summarizing, or paraphrasing, shows that I understand sufficiently that I can describe it in my own words rather than memorization.

Day in and day out I find that my team members who accurately repeat a statement of problem or solution, may not have a clue what it actually is. Only by asking them to summarize or paraphrase, do we both discover that there's a lack of actual, internalized understanding.

(in negotiations, discussions or conflict, it's also an opportunity to focus and agree on key points; accurately repeating may include any percentage of stylistic content)

2 comments

>I kind of disagree. If I "parrot" (Accurately repeat) the original statement, it does not in any way demonstrate understanding, only memorization/note-taking.

>Restating, summarizing, or paraphrasing, shows that I understand sufficiently that I can describe it in my own words rather than memorization.

That's absolutely correct. Restating the concept(s) presented definitely provides confirmation that they have been heard and understood[0].

I'd only add that doing so may also alert the other party to a lack of understanding, requiring further discussion, which is arguably as or more useful than just assuming you are understood.

[0] See what I did there? :)

Agreed. My coworker recently shared[0] with us, which is largely jsut an expanded part of the TPS section. "Yes, I'll send over the TPS report this evening" doesn't solve the confusion around what "TPS" stands for.

If nothing else, paraphrasing helps you disambiguate term you didn't consciously recognize as ambiguous.

Maybe the other party should have used less ambiguous terms, but "well the other person caused the problem with their language choice" solves the blame, not the problem.

[0] https://m.signalvnoise.com/dont-take-their-word-for-it/

I know it may frustrate at times, but instead of relaying instruction, I ask questions and challenge assumptions, though only if any ambiguity remains. Covering it up is the worse option.