[vii]

This write up covers a lot of ground from specific issues around language and protocol transport layer choice to general advice that organisational change without a strong senior sponsor is hard. If you feel that quality needs to be increased the first question you need to ask is whether that is a widely held view. People have different expectations of trade-offs and may even benefit from noisy failures - which can grant headcount and greater focus. It might really not make sense to improve something that will be retired soon.

In this video https://www.youtube.com/watch?v=DpO1Tfa4IZ4 keynote, Amin Vahdat explains how he led a transnational approach to reliability in a huge complex system. In response to a question about whether hiring should be changed to increase reliability he says no - just that it needs to be measured and emphasised as a priority.