| > The core issue is the underlying system that values engagement over all things ... the advertising system. I don't think you're digging deep enough here. It's not the business model. It's the technology. We've invented technology that can, to a significant degree, control people. It is as addictive as hard drugs and people will just keep coming back to their dealer for more and more digital crack. But it's worse than simply heroin or crack cocaine. It gives the dealers not just the power to keep people coming back for more, but also gives them far, far more control over not just what those people do, but what those people think. The large companies (Google, Facebook, Twitter, etc) aren't in the business of search or social media. Nor are they in the business of advertisement. Their business model is selling complete control over people at the population level. At some point it will stop being a business model and start being a self sustaining model of raw power that strips us of our humanity. We need to take a hard stance to all attempts at psychological manipulation via technology. A/B testing to see how changes affect behaviour should be seen as morally repugnant as selling crack cocaine to children. |
I don't think you're digging deep enough here. It's not the technology. It's the people. Meaning not just the people running companies, but all of us.
Technology is a tool. Any tool can be used for nefarious purposes, or for beneficial purposes. Which kind it gets used for depends on the people who use it, and on the people who are creating the environment in which the people using the tools operate.
I don't dispute that most of the people who are running large companies (not even limited to social media companies) are amoral and will do anything to make more money, including manipulating other people's thoughts and opinions. But such people can only thrive in an environment where there are lots of other people who are susceptible to their manipulation. There will always be nefarious people in the world. But there is no rule that says there have to be enough other people who are susceptible to them to enable them to thrive.
I don't disagree that people who make money through lies and manipulation should be punished. But I think we all need to take a step back and ask why such people are able to thrive in our society to this extent. At some point the rest of society needs to take some responsibility for not being susceptible to liars and crooks.