[GrandMasterBirt]

a) what stick said. Not such a critical system.

b) Good to know from responses that amazon's paid support is crap. They'll officially tell you "were on it".

c) People are bashing this person for relying on amazon not failing all at once. I would be surprised if they hosted on amazon relying on each individual node being up 99.98% of the time. That is crazy. You build on cloud computing knowing that each one node can fail at any moment, but you build it to fall over to another node. From experience, sometimes nodes just... die... or get really unstable.

d) People bashing the dude vs offering future advice. I'm sure if his company is in deep shit, he's well aware of it.