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by sanbor 2076 days ago
Please consider having an open source self-host option and a paid cloud service. Many people (and enterprises) doesn't want to spend time securing and maintaining servers. If your company disappears there is the self-host option as backup. This model seems to work well for Ghost and Gitlab.
2 comments

Also bitwarden is doing something similar!

FWIW, I get the impression that they want to charge money soon. Keybase never really wanted to bother with that and the implicit SLAs that come with it? Charging money is a great way to actually guarantee it will be around for a while longer than your typical ad or VC funded 'free' service.

I feel like the major problem with E2EE cloud services is getting apps to adopt it. For example, I like bear editor, but I don't like their encryption model. I like standard notes & inkdrop's E2EE encryption models, but I don't like them as editors that much since a bunch of their energy is probably being consumed by encryption stuff. It feels like the engineers who make good UIs have a hard time doing well on the security standpoint and the ones who bother to make things secure have a hard time dealing with making good UIs.

I want something that the bear's of the world will adopt and then they don't have to think about E2EE anymore.

I've switched to Ghost for my business precisely to support this model. And since I don't want to spend time maintaining servers, I pay them handsomely.