[iptrans]

Honestly, 99% uptime is pretty crap for an ISP. That’s three full days of downtime over 9 months.

Aren’t customers complaining constantly?

[BenjiWiebe]

If you figure the outages are from rainstorms or temporary obstructions of the laser links and only last 3 hours, that is one 3 hour outage every 12.5 days. I would drop my ISP pretty fast if they had that poor uptime.