[the_arun]

Few things I learnt so far:

1. Managers need to be human & kind.

2. Shielding their team from crap (as someone mentioned already)

3. Don't pitch one team member vs another - this is toxic. Instead nurture their strength. Our competitors are outside the team, not inside

4. Cheer lead/Sponsor for the team outside. Genuinely back your team.

5. Always expect your team members are smarter than you - give them that trust. Thank them for things they teach you.

6. Managing is more like parenting college kids (not toddlers/middle schoolers). You want them to survive worst and replace you if needed. So you too can grow. But avoid micro managing.

7. Learn to have tough conversations - This could be for their/team's improvement.

[quercusa]

> 4. Cheer lead/Sponsor for the team outside. Genuinely back your team.

You don't have to (and shouldn't) tell them you are doing this - word will get back to them.

[neilv]

I'd like to suggest that, if one helps others naturally, the "word will get back to them" part isn't a consideration.

[quercusa]

Agreed.