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by hipnoizz
2070 days ago
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I remember that long time ago I thought that using Google account to authenticate in other services is nice because, hey, I don't need to remember some many passwords. Luckily after so time I decided that it may not be such a good idea ;). Somehow related - long, long time ago in one of Google services I've used an account bound to my 'external' email that I've been using actively back then. Just few days ago I had a need to login to this service. I know my login (and I still have access to those e-mail), I know my password, but since I haven't used that account for a few years Google wants to send me a verification code on some phone number. Even that the last 2 digits displayed by Google on the verification screen match my phone number apparently I've made a mistake back then and provided a wrong phone number. There is a zero possibility to contact a human person at Google support and their docs in general provide a gentle 'fuck off'. I understand (somewhat...) the scale they operate at, security concerns and hey, I'm not a customer really here. Still it is rather infuriating that I cannot do anything. Fortunately the account and that service is not that important... :/ I've started to untangle myself from Google services some time ago and this incident will only accelerate this. Unfortunately - in general - our dependency on digital services will only increase anyway. With so many services providing some kind of 'free' tiers and all the effort needed to backup your stuff spread across so many accounts it will only get worse. |
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