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by Kaze404 2079 days ago
I uninstalled Uber and Uber Eats a while ago. I'm convinced this company is actually an experiment on how far someone can let a system go unsupervised before it falls apart.

It started with Uber Eats spamming me with coupons through at least 5 SMS a day that I the app wouldn't let me use. When contacting support, they shrugged me off.

Then,months later, I was out for errands and with no mobile data. I called my girlfriend and asked her to call an Uber for me. After waiting for an hour of drivers literally not even moving, or canceling while still 3 blocks away, I gave up and called a cab. When I got home she was in a fight with support, because apparently the passanger wasn't wearing a mask and that could get her suspended. Needless to say, that was complete bull because I was never even 500m of any Uber driver.

I don't know what this law is, but as petty as it sounds, I hope doesn't pass and this company dies.

2 comments

Every so often, an uber alert pops up telling me how long it will take me to go home from where I am. Usually it's at an inopportune time. Sometimes when I am showing someone my phone and then they see my home address. This has happened several times already and I should just delete this app at this point.

It is also a little strange that the app is nagging me to go home. I'm out and enjoying myself and the app is telling me to go home? As if I will look down and see that it will now take me 43 minutes to go home instead of the usual 45 and that would be the final straw that will cause me to end my night.

I see stuff like this as a sign a company is getting desperate.

You either have a village idiot making decisions (which I doubt) or some smuck is under huge pressure from managers to do anything for growth so will sacrifice a good experience.

I used Uber once in LA almost 2 years ago and live in Germany. I received an email from them to vote in their interest sending a sponsored MADD campaign letter. (lol)