[rakamotog]

Refund can be for orders which they were unable to deliver. Example:- Groceries. I get refund if even 1 out of 30 items is not available, that isn't a return. Are these 38 in 2020 all returns?

[coding123]

Actually yeah, I think 2 things never showed up, so they were refunded automatically. So I guess that's 36 returns.