[rubyfan]

Who’s a likely candidate for CRM acquisition? Seems like the space is a bit crowded and Salesforce is the big dog and lots of second tier but who’s a good fit for Twilio?

[danpalmer]

Intercom already mentioned may be a bit big.

There’s also Vero and Iterable that I’ve used. Iterable was pretty terrible and we ended up replacing it with in house tooling, Vero has been really great and we’re investing more in our Vero setup.

[tomnipotent]

While Intercom offers a great messaging feature set, it's far from being a complete CRM. Many other potential targets with more complete offerings.

[brandnewlow]

Intercom

[runako]

+1 fits perfectly with the contact center features in Twilio (in addition to messaging etc.).

[dd36]

Intercom needs SMS integration badly.

[joshjdr]

Airtable

[bengale]

Pipedrive?