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by onedognight 2073 days ago
What’s to stop someone from filing false claims of bad service? Add racism to the list. Rooting out false claims is pretty much Yelp’s main service. Or maybe getting kickbacks to hide real claims of bad service is their main service? It’s an imperfect system, but a person looking to avoid aggressive or even passive racist treatment might like to error on the side of caution. An extra partially noisy bit of data seems worth it.
2 comments

Being accused of racism is much more deleterious than of bad service.
This surely isn’t always or even usually the case. A local business owner recently made some racist comments on Facebook and ended up seeing a massive lines of people in MAGA gear in the following days.
I still wonder if there could be any negative externalities or consequences that would counterbalance the benefit of helping those cautious folk.