The level of unprofessionalism is just ridiculous - all these 'great companies' with 'billions' can't fing manage to tell someone what time it is. So much ghosting, don't know what's going on, left in the lurch etc.
Is there literally not a single HR Portal that tracks status? That flags 'pending'? Notifications for '2 weeks no reply'?
The HR person can't grab the hiring manager and hand-hold the response?
An automated response would be just fine.
And just cordial as a minimum you know 'Thanks so much for turning out, but we can't move forward at this time'.
>Is there literally not a single HR Portal that tracks status? That flags 'pending'? Notifications for '2 weeks no reply'?
As a hiring manager, absolutely all portals/HR management software I have used up to this moment have this feature. Most of them highlight the application and put them in a visible 'No progress for X time' category; some even send separate e-mails for each long overdue candidate.
The truth is that - at least in the orgs I've been part of - the trend for HR is to be apathetic to the needs of the team they're hiring for and tone deaf in communication. Recruitment has been the least favourite bit of their job.
Over the years I have received Linkedin messages from a number of candidates whom I have referred to other teams/department after they interviewed for a position in mine. HR should've followed up with them; they didn't.
Just to give another anecdote. I went all the way to the onsite and within a couple of days I was given a few notes from each separate interview and a fairly clear reason for not proceeding with the hire at the time. They also did this in a video call. This was in either late 2016 or 2017.
Years ago, before "FAANG" was a term, I was flown in for an interview with Amazon in Seattle, a city I like enough to have considered moving there. They put me up in a grimy capital-M Motel by the airport with a cracked sink and a $50 cab ride into town (back when that was expensive).
OTOH they were quite efficient with their response. It was a mutual "no" and they spared me the trouble by getting to me, with useful feedback, within 48 hours.
There is a lot of BS around the hiring process these days, but some parts of it are still in HR's control: namely the "before" and "after" of the actual interview day(s).
If that part is bad, it indicates rot in HR, which will be a problem every single time you interact with them.
I have nothing against Stripe, just commenting on the general case.
Is there literally not a single HR Portal that tracks status? That flags 'pending'? Notifications for '2 weeks no reply'?
The HR person can't grab the hiring manager and hand-hold the response?
An automated response would be just fine.
And just cordial as a minimum you know 'Thanks so much for turning out, but we can't move forward at this time'.