[maxerickson]

Healthcare is not a monolithic entity, so different parts of it saying different things is coherent. It probably isn't the case, but it could even be that doctor deciding the test wasn't worth doing.

It can also be the case that insufficient testing is available in your area.

I know a group of people that were tested because of potential exposure (they were tested based on 1 person reporting symptoms; the additional tests were done prior to that result coming back).