Hacker News new | ask | show | jobs
by tyfon 2077 days ago
I have a recent X, the panels fit together, no rattles or squeeks and the issues I've had were fixed fast. Last was the voice control button on the steering wheel that failed to work, reported it on last Thursday, they were at my door with mobile service at 9 this Monday.

I did test drive a 2013 S and I decided to wait until they matured at that point but now they seem to have gotten their act together in most cases.

They're actually on par with Audi here in Norway when it comes to customer satisfaction so it's not all bad [1]. Only Toyota, volvo and BMW beat them. They had a dip due to an overcrowded service department at the launch of the Model 3, but they hired a ton of people and trained them.

Now this roof falling off is one area they could improve greatly, factory Q&A. There should be a bumpy test track where they take all their vehicles for a control drive before shipping them to eliminate issues like that roof.

[1] https://www.tu.no/artikler/tesla-gjor-et-byks-i-kundetilfred...