[HeyLaughingBoy]

Sales Safari?

Talk to people outside your field about their problems? There was a guy on a professional machinist's forum where I hang out who simply asked "How can I help you with an IT problem?" and IIRC, the resulting thread is over 20 pages long. He's probably gotten tons of business by simply offering free IT help over the internet.

Go places where programmers aren't!

[leon_sbt]

Got a link to that thread? A few of my buddies are machine shop owners, and I would love to see what they said.

[HeyLaughingBoy]

Found it just as I was about to give up

https://www.practicalmachinist.com/vb/shop-management-and-ow...

[leon_sbt]

Thanks for digging that up! I actually remember reading that thread a while back. Most of that thread is "my computer is broken", but their are a couple nuggets of gold in there.

[mattmanser]

That really is a fantastic thread, thanks for taking the time in digging it up. Guy really knows his stuff and has great customer focus, i.e. patience of a saint :)