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by captn3m0 2080 days ago
I don't have enough information/trust to actually give my email, because I don't know whether the product will work for me. Basic questions like:

- Is this a web app? Are there mobile apps? Android/iOS?

- How does it work? Does it read my SMSs? Do I need to upload my invoices? Does it read my email? What level of access and hand-holding does it need?

- Does it work for non-US residents?

- No pricing information, as already pointed out.

- Currency support? All screenshots are USD, so I don't know if this will work for me.

There's also the fact that you list "third-party analytics" in the list of service providers that get access to my information on your Privacy page.

>Service Providers. We share information with third parties who provide services to us, such as customer service, interfacing with Third Party Sites, analytics, website management, information technology, and other similar service providers.

2 comments

Happy to answer your questions:

- Fion is a web app, available on both desktop and mobile.

- Fion currently uses Plaid to link your US-based bank accounts. Your information is encrypted end-to-end and your credentials are never accessible to us.

- Fion is free.

- We plan on offering multi-currency support in the near future.

- Service Providers refers to things like Google Analytics on our website, live customer support, and Plaid.

What’s your revenue model?

As the saying goes : If the product is free, you’re the product.

“We plan to make money” doesn’t cut it.

There are many good financial tools almost exactly like yours. Why do you believe you will succeed.

Making this clear up front is vital.

Few here will go on blind faith (I hope)

In the world of distrust, who do I distrust more. Random post on HN, or Intuit and Empower Retirement? This tool looks like it does what Mint and Personal Capital do, the difference being Intuit can probably already buy my entire transaction history from a partner, so giving it to them isnt something they dont already know.