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by goddamnsteve 2081 days ago
Plausible is the best thing that has happened to us at https://hellonext.co. Such a beautiful product, and has helped us get more customers from the EU as well, since they know that we are not really in the business of helping other companies track them and push ads down their browsers.
1 comments

Genuine question here... do your users care that much about privacy?

The reason I ask is that I know only two people in my life that care enough about privacy to take steps to protect themselves either online or in the real world, for example I know many people with Alexa's and Google Nests, Android phones (I have one myself) etc.

I'm just curious if people are coming to you BECAUSE of this or if it's just a coincidence.

Edit: spelling and grammar

People may not care 100%, but all other things equal I think most people would prefer the privacy-friendly service rather than the creepy one.

Furthermore regardless of user's opinions, the GDPR forces you to ask for consent before stalking the user, so even if the privacy aspect itself isn't the problem, the user experience is (as in the user needs to click accept before your can track them and most people wouldn't unless you make it obnoxious, but then making it obnoxious also breaches the GDPR).

Many people don't outwardly care about privacy because they've never had it violated (or never knew it happened)

Ask them their credit card number. They care.

Actually, yes. Especially the enterprise customers. Their legal used to give us a tough time to understand what trackers we use, this increased especially after the GDPR came into existence.

I wouldn’t say we are closing ‘BECAUSE’ of this. But it has been a contributing factor to convince the customers to trust us and literally prove a point that we are not these data-hungry people.

that's good to hear! thank you!