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by mcv
2088 days ago
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Does that mean they would make more money if their planes were filled entirely with frequent flyers, and not with regular passengers? I don't see how that makes sense. Flying the planes still costs the same. I doubt those frequent flyers pay significantly more (isn't the whole point that they get a discount?), so it's weird that they make so much more profit there. I feel like one of those numbers includes all the costs while the other doesn't. |
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That said, the logic behind structuring the rules this way isn't completely crazy. Essentially, award seats are intended to be seats that the airline cannot sell to paying passengers. Since those seats would otherwise earn the airline nothing, accounting for them on a strictly 'found-money' basis makes some sense.
This sometimes creates amusing situations when new loyalty program managers look at their margins and conclude massive sales make sense. For one example, see below - Garuda selling ~$20,000 first class tickets for ~$200 worth of points. On an internal accounting basis, this was still profitable for the program!
https://onemileatatime.com/garuda-indonesia-first-class-awar...