[sreitshamer]

In the course of building that data compatibility, our plans changed, we think for the better. We wrote about it here: https://www.arqbackup.com/blog/next-up-arq-7/

I'm sorry you feel support isn't responsive. We aim to answer emails within 1 business day, as we always have. We've added staff to do this.

[incanus77]

Thanks for the update and for responding here. Hadn't heard about the v7 plans, so good luck — sounds like a good move.

I don't have any particular support complaints myself; my comment was based more on perception based on Twitter & other discussions I'd seen.