[ZohoMailSupport]

Hey, thanks for taking the time to offer such constructive feedback. It's really hard not to sound like an automaton at times, and I am grateful for your help.

As for the royal we...I think you are right. In 2020, with the world the way it is now, I think everyone can use more personalization and less of the anonymity provided by we. I take your point, and will do my best to implement it.

Again, thanks for your time, and for your passion. Have a great one!

[lallysingh]

A real human! Welcome! I'm glad to hear from _you_!

One last bit of unsolicited advice: your job is writing. This is the best writing book I've ever read that deals with the issues I saw in your writing: https://www.amazon.com/Writing-Well-Classic-Guide-Nonfiction...

You can tell the author knows what they're talking about because the book is a really easy read!