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Hey, thanks for the great question! Yep, Miro is a fantastic whiteboarding tool and we've used it in the past. In terms of why it wasn't fulfilling our needs, there were a couple things. First, to give some context, we mainly use our app in 2 cases so far. One is where you're explaining some technical concept over Slack, and you need to draw a quick and simple diagram to complement your thought. The other is where you're creating a slide deck for a feature design, and you create a diagram to be copied in one of the slides. For Miro (or LucidCharts), there's friction to start drawing right away. You need an account to use the app, and making an account is surprisingly cumbersome in a few cases. For example, if your org doesn't have Miro linked with your company SSO, then it would be hard to start using your personal account to draw company-related IP (technical diagrams). In addition, if your org does have Miro linked with SSO, we've heard cases where you need to request access to that app through an IT ticket, which can take a day or two. That’s why we decided to move the SSO stage to the point of long-term storage, rather than at the beginning when you're just using the app. Assuming you have an account though, there's friction in going to Miro and creating a new board, or using an existing board which may be a messy (kind of like a scratch pad). We personally see the value of being able to open something up from inside a Slack convo or go on a web page, and have a new canvas where you can start drawing right away. There's some other small UX things that we didn't like. Eg. no easily discoverable keyboard shortcut to access common shapes, not being able to connect arrows to rectangles other than the 4 points prescribed, having to click twice to add a new type of shape. However, Miro is a fantastic tool and has super cool features for those heavier workflows (templates, tons of integrations, commenting). We just didn't find it as suitable for those 2 lighter cases that I mentioned. Curious as to what your students are using Miro for? |