[tshaddox]

That's absolutely not true. Developers can and often do have a hostile relationship with consumers who use their software. The most obvious example of this is malware developers. Operating systems and software distribution platforms often have rules to prevent malware. That's clearly a restriction on developers but (if done well) it means better apps for consumers. I think the same can be said for less obvious cases, like adware, tracking, shady free trial or subscription plans, bait and switch pricing in e-commerce, and many other antipatterns or dark patterns.