[ganoushoreilly]

We have a TAM as well and they've not show any value. In fact, every issue we've had we've had to escalate through non traditional means (IE personal relationships). Google absolutely does not care.

We've ultimately decided that we're moving out of Google strictly to AZURE / AWS, and ironically enough Oracle.

[apapli]

The job title “account manager” says it all. That is a 100% sales role. So don’t expect deep technical expertise. Any assistance rendered will be to grow the vendor footprint.