[cosmiccensor]

This is a harder problem then it seems. Lots of applications are built to be programming for non-programmers and the company I work for loves the idea and falls for it all too often. In reality what happens are the users still can't or won't learn how to translate their own work processes into a logic required by the application regardless of how "intuitive" the interface is and the system ends up in the hands of software devs that now have to use a tool with significantly less flexibility and more bloat.

In other words, there are elevator buttons out there but people don't know what floor they need to go to.