[bob1029]

To me this hints at the core of why small/niche games will always have a place. Diablo 3 and any other mass-consumption AAA title is going to have to compromise some of the edginess to gain wider acceptance. I personally thought the D3 launch experience into the first few months was incredible. That said, I can see how it upset some of the fan base for various reasons.

Overwatch is another example where you can see this battle unfold. There are now 2 completely separate competitive ranked queue options with different rule sets in order to bridge this gap in gameplay expectations. I personally prefer the unconstrained queue where more dynamic teamwork is required, but a lot of players prefer the role queue where they can expect certain meta styles. I think both are perfectly valid ways to play the game, and this approach might be a good example of ways we might be able to handle these varying expectations in a more general way.