- "The Power of a Positive No: Save The Deal, Save The Relationship and Still Say No" by William Ury, the Co-Founder of the Harvard Program on Negotiation
+1 for that book. This is how I reviewed it on Goodreads:
"William Ury summarizes the main idea in this book as: Yes! No. Yes? When you say no to something, there is a reason. For example, you say no to working late, because you want to spend time with your family. The first yes is the yes you say to being with your family, and it is the reason you then say no to working late. The third yes is the effort to keep the relationship positive, even though you have said no.
This formula is a great way of saying no in a positive way, and the whole book is spent explaining the formula and how to apply it. There are many examples throughout the book, and William Ury does a great job teaching the reader how to say no in the best possible way. Even if you don’t normally have a hard time saying no, it is still valuable to read, because the system he lays out is so well thought out. It’s a quick read, and all the examples make it even easier to understand."
"William Ury summarizes the main idea in this book as: Yes! No. Yes? When you say no to something, there is a reason. For example, you say no to working late, because you want to spend time with your family. The first yes is the yes you say to being with your family, and it is the reason you then say no to working late. The third yes is the effort to keep the relationship positive, even though you have said no.
This formula is a great way of saying no in a positive way, and the whole book is spent explaining the formula and how to apply it. There are many examples throughout the book, and William Ury does a great job teaching the reader how to say no in the best possible way. Even if you don’t normally have a hard time saying no, it is still valuable to read, because the system he lays out is so well thought out. It’s a quick read, and all the examples make it even easier to understand."
https://www.goodreads.com/review/show/1871656944