[ErrantX]

Do you mean FibreNest (the Persimmon owned one?). I can't understand how they are allowed to get away with that!

We live on a relatively recent Persimmon estate but luckily OFNL got the contract; even that's a bit dodgy, all of the ISPs have crap websites and are a little dodgy looking (although the service has been alright).

And yeh, no BT line. It was an exclusive contract. OpenReach say they wont even install lines until the roads are adopted. Ironically, there is an independent Care Home built next door to us & OpenReach have been up and down the street and in our estate cabinet busy fitting their lines....