[kraken-walter]

Hi there,

I'm sorry to hear about this and would like to apologize for the inconvenience.

Could you please share your public account ID? Please see this support article for more information on how to find it:

https://support.kraken.com/hc/en-us/articles/360028555092-Ho...

I'll then make sure you're being removed from the mailing list as soon as possible. Thank you in advance.

Best, Walter from Kraken

[anm89]

Why not just unbreak your unsubscribe process and let them unsubscribe normally in a way that will work for more than the one person complaining loudly in public?

[garmaine]

You should not be asking customers to share their account ID in public on a different site.