[judge2020]

I took the IT Support Specialist in early 2019 and it only took 1 week of dedicated video watching and test-taking to do (I did this so that I wouldn't need to pay the Coursera membership fee) (but that was because I already had a strong background in IT support/troubleshooting, software development, cybersecurity, and was intermediate in networking). I feel like the course is solid for explaining the concepts that it talks about, but I can't attest to how well it works for people with very little experience in IT.

[grugagag]

You solidified your knowledge with your prior experience. Without practice one may potentially get good scores on tests but can't magically skip the practice. Learning takes time