[rezonant]

The registrar's job is to facilitate the transaction for the domain, charge you for renewals, and give you a way to assign the authoritative name servers. For that purpose GoDaddy works about as good as any other registrar. You can debate the merits of GoDaddy as a company on [oh so] many levels, remark on their absolutely terrible user interfaces, and certainly discuss their sleazy practices, but none of this is an indicator of ineptitude on the part of the purchaser. Having a slick user interface around what amounts to a Purchase Domain button and a text box for setting name servers isn't terribly exciting or something I care about, and GoDaddy covers a very large swathe of the available TLDs (though certainly not all of them), so managing many related domains across TLDs with a single account is appealing.

All that said: If the startup is using GoDaddy's name servers or certificates (but not their hosting), that actually is a pretty good indicator of ineptitude.

And if a startup is using GoDaddy _hosting_, that is completely indefensible. No startup should be on that sort of shared web hosting, GoDaddy or otherwise. You spin up the VMs, containers, functions, or PaaS (ie Heroku, Firebase) service of your choice in the cloud. Hell, put it on IPFS, host it on a push CDN, distribute it via a data: url. Pretty much anything would be better.

You don't build software at your startup and all this sounds complicated? Then perhaps consider SaaS solutions like GSuite, Shopify, Squarespace etc.

GoDaddy's hosting is unfit for any purpose.