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by pc86 2103 days ago
Just as a counterpoint, about 2/3 of the enterprise contracts I've either helped fulfill or reviewed has specified the tool (and sometimes a minimum version but that was only twice out of ~25-30 contracts I've seen). That being said, for the mast majority of those (90%+) the client was very reasonable, and if we had a good reason to remove a specific reference to Veracode, for example, they would probably be fine with it. But I could definitely see it becoming an issue if you just sign the contract to close the deal and try to get out of using Veracode later, especially with whatever the client's internal approvals/review process is.
1 comments

My experience - primarily in healthcare data as a vendor... Employers & Insurance.

Client security teams have been very reasonable on deviations to their massive spreadsheet checklists.

On one hand, I think that if you, as a vendor, reply back with a few "well, we do X instead of Y in the same spirit" they will probably believe & trust your answers more than a spreadsheet returned in 2 hours with "yes/in compliance" for each question.