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by vorpalhex
2103 days ago
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All systems do have flaws. Even if we had very intrusive security, 9/11 may have still happened. It's possible no amount of security could have prevented it. And it's possible in attempting to launch several thousand pounds of metal into the air that sometimes your testing is off and people die. That may mean the system is broken, it may mean it's just imperfect - it is not sufficient for either of those claims by itself. That people died does not mean the system is inherently broken - life is not without risk nor should our goal be to make that risk non-existent. Security, to use your example, is fundamentally a trade off - accessibility vs security. Are we willing to trade a more intrusive screening process to prevent some set of attacks? Even if we make that tradeoff and an attack still happens, should we keep it? Would you be willing to be stripped search each and every time you fly if it lowered that risk of an attack another 10%? Your call out of an ad hominem is incorrect. Parent is generalizing human behavior in an uncertain world, not attacking you as an individual. Nobody can write a perfect system, even NASA has failures. A super abstract argument about flawless systems loses to real life statistics every time - theory is great but only reality matters. |
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The difference between an accident and what happened here is that the issue was caused _deliberately_ by a series of bad choices, reflected in the fact it happened twice in exactly the same way. Yes, it took a lot of bad choices to get to the point of creating the issue, but that doesn’t really matter, and in fact, might only serve to further the point.
When a system allows for deliberate choices to cause an issue, the system needs to be addressed.
Anecdotally, I have never worked at a company where the management didn’t have an outsized say in how we broke apart our time between product development and stability.
I suspect this is endemic of a system that lacks accountability for people in managerial positions, and is probably even beyond the scope of the FAA, MCAS or Boeing.