[murgindrag]

The #1 platform in schools is Google.

Google doesn't provide support either.

Or to be specific, there is a support email with obnoxious, egoistic minimum wage drones who make Comcast look great. There are all sorts of broken self-serve automated systems too. Empowered employees capable of understanding what they're talking about? They do their best to shield them from customers.

Google stuff mostly works. When it doesn't, you're mostly SOL. It's like that even if you pay for the fancy enterprise stuff.

Microsoft has support. They're also nowhere close to being the #1 platform in schools. Apple has support. Ditto.