[jacobwilliamroy]

In the words of neil stephenson:

"If your tank breaks down, we'll send engineers to your house to fix it for you while you sleep!"

Proprietary software support is a lie. Arlo is so incompetent, they can't even bill me. Seriously. I go to buy something in their app, and it gives me an error. I file a support ticket, say I have money and I want to buy something. Tell multiple people via web and phone that I want to buy something but the interface is broken. It's been about a month now. I just checked. It's still broken. They really dont give a shit their billing system is broken. These people are clowns.