[3gg]

I think your cause-effect is backwards. Moderation at scale does not work, and a social network does not have to be the all-out-for-clicks disinformation machine that Facebook is. The company chooses to make it that way because it is optimal for their bottom line; rage makes clicks, clicks make money. They already built the business, and they choose again and again not to change it. So, to your statement, it is not that the company accidentally grew to what it is today and now it is swamped with unsolvable problems; rather, the company solved a different problem and has no intention to solve the others (nor they can with this business model).