[majormajor]

The companies I've worked at have been very bad at measuring things like "this is how much that bug cost us in terms of people who tried the app once and then never came back." They're so focused on the data sources that are easy to collect that things like this are basically invisible. They know churn rate is an important thing to track, but look at it much more from a "what about this new feature, or changing the color of the icons" perspective, than from a "what if our software was less of a dumpster fire?" perspective.

If you want to build quickly AND have flexibility AND have some reliability, you're gonna need some experienced employees, but if that's not a thing you've ever seen cause you've only ever worked with people fresh out of school... you're not gonna know what you're missing.