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by ghaff
2101 days ago
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He does mention, somewhat off-handedly, that the lack of email makes password recovery harder. (Presumably impossible without some other communications channel like a phone number.) And you really need to be able to recover account access for a paid subscription. It's probably also reasonable to assume that if someone is going to give you a credit card number and address, they're probably OK with giving you an email. |
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It will give them the cookie again if they re-visit from any IP they've previously used.
It also re-gives them the cookie if they try to pay again with the same credit card.
Support just tells people to try to resubscribe if their subscription has 'vanished' - but it seems to happen to very few customers.