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by adam_ellsworth 2108 days ago
What Dev resources (blogs/books/etc) could you recommend that could help better explain this mode of thinking and how to turn it into a practical and practicable methodology of working?
1 comments

I'll suggest Goleman's Emotional Intelligence (for empathy) and Pirsig's Art of Motorcycle Maintenance (for quality and values).
Massive upvote for Pirsig. I did not understand Apple until reading this book. I think Tesla maybe our contemporary equivalent.
Can you please explain in a paragraph what this book made you understand about Apple?
Granted it's been about 10 years since I read it...

In addition to what electrondood said. It helped me understand that there are some people who just want their technology to work. Not to understand it's qualities. John Sutherland (the character with the BMW). Many Apple users are like that. They want the defaults to work for them. They want to remain clueless and it "just works" ...

And I think getting to the end of the book, and seeing Pirsig descend into a pretty dark place in understanding quality being undefinable in any actionable way, I guess sometimes it's easier to just let go, and not understand something. A lot of times, understanding just makes us more miserable. Fantastic book, read it as a teenager and it deeply affected me.
A gross paraphrase I got was "I cant define quality, but I know it when I see it".
It's basically an exploration of the elusive quality of Quality, which Apple is obsessive about.