[browserface]

Thanks for those ideas, that's super useful. And Screenjar looks awesome! The not working on mobile issue is a reason I wanted to build this so it can be delivered everywhere.

About sessions:

How would clients feel about providing a "login link" for their support customers to login (that is single use and wouldn't expose credentials), and could even be tied to whitelisted IPs for the service?

I've thought about this as well, I don't know if there's an easy solution to get around having people login. Of course if they already have an specific extension installed you could "transfer" the session cookies to the remote browser, but again this is not great for security-appearance. It's easy enough to discard the credentials or provide guarantees they are redacted from recordings but I suppose it depends on how clients and their customers view it.

[khuknows]

The "login link" makes sense, it would just require more upfront work/dev time from clients. I honestly don't know much about what people would be willing to put up with as Screenjar is super early-stage. I'm just excited that this exists as it's another option to explore when coming across these types of use cases.

[browserface]

Okay cool thanks