| This looks amazing. Coincidentally, I was just looking at the Slapdash page in Zoom's app marketplace. Comments on the marketing front: Awesome tagline ("Work across..."). Much better than what's on the homepage now, about operating system for work. Monday.com is pushing the "WorkOS" thing[1] and it doesn't convey much. If it catches on and people start saying "We need a work OS!", then by all means jump on the bandwagon and catch that sweet, sweet organic search traffic. Until then it's meaningless. Business users don't seem to like searching. It requires them to think, and to know what they don't know. I've seen this play out at many companies: Marketing creates a bunch of sales enablement content and organizes it in a central place like Drive, but the sales team just uses the same 1–3 pieces of content (or nothing at all). That's why there are a bunch of "sales enablement platforms"[2] that provide not just search but context-aware recommendations. Every search product has this issue, which is why they all inevitably introduce suggested searches to aid with discovery, or even recommended content/actions to skip the search altogether. The command line seems super interesting. I suggest having loads of templates for people, otherwise the blank canvas requires people to think too much and to know what's possible (you see the pattern here). Flexible and powerful products like Retool, Asana, Airtable, and Netlify Functions have paradoxically low activation and feature-usage rates unless they supply users with templates[3] or at least ideas on what's possible. [1] https://monday.com/enterprise/ [2] https://www.g2.com/categories/sales-enablement [3] Airtable goes a step further and lets users share their apps or discover other people's apps: https://airtable.com/universe. I imagine a bunch of your users would want the same (or similar) custom commands, so a showcase might be helpful. PS - In the time I spent writing this, two people already commented that they need to see more use cases to understand the value, thus validating my point above about not making people think. |
At the moment, the easiest way to unlock functionality is to connect an app. We will be building a lot of the interesting commands to start, so there should be no work required and should help the "blank canvas" problem.
However, custom commands are quite powerful, but we don't do a good job showcasing what they can do and how you can create them. Our team, for example, has a set of shared commands which streamlines a lot of our day-to-day work, but it's unclear to other what might be good commands to create.
Improving the command building experience and complimenting it with templates is definitely at the top of our list of things to improve.