[turtlebits]

IME, Walmart has the worst in store returns experience in any retailer, which I why prefer not to shop there.

Every time I've had to return something, it has taken at least 20 minutes as there is either no employee or is understaffed with a 5+ person queue.

[bombledmonk]

My experience has been quite good recently. I start them through they app and they have an express returns spot in the customer service area. I'll start the return before I even set out to the store, sometimes they'll just comp it and refund my money without returning.