[bob33212]

I worked with a lawyer who thought his job was to negotiate a contract with the least amount of liability for us. In theory that sounds good. But these contracts ended up sounding ridiculous to customers with statements like:

"Under no circumstances will vendor be liable for any damages in excess of 10% of the purchase price of the vendor services"

Customers assume you are trying to scam them with language like that. But he didn't care, he just wanted to be able to be proud of how little liability we took on. I finally had to point out that the best way to reduce our liability is to shut the company down and end our need for legal services all together.