[iJohnDoe]

Normally CF throws a lot of mud in these situations. Karma got them on their recent last outage.

While reading this I got impression they were genuinely trying to tone down the mud slinging they normally do while also trying to make it clear the outage wasn’t their fault. They just need more practice.

A provider as large as Cloudflare will always be impacted by other providers. Hopefully that point is clear to them now. The worst thing that can happen is they get a reputation they can’t play ball nicely and their peers and partners get tired of them. Service to their customers will erode over time because those peers and partners will screw with CF behind the scenes. It’s better to have friends than enemies with the type of business CF is in.