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by gruez
2120 days ago
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>If your site has been overrun by ultra-far-right types for basically its entire existence and you do nothing to mitigate this then you're very clearly complicit. How do you mitigate without running counter to the original idea of "free speeech"? |
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I think people have a mental model that social media sites and apps are like a communication medium. They are a neutral carrier that transmits an idea X from person A to B. The site itself is not "tainted" by the content of X or get involved in the choices of A and B.
But a more accurate model is that they are amplifiers and selectors. The algorithms and ML models at the heart of every social media app often determine who B is. A is casting X out into the aether and the site itself uses its own code to select the set of Bs that will receive it—both who they are and how large that set is. From that perspective, I think it is fair that apps take greater responsibility for the content they host.
Here's an analogy that might help:
Consider a typical print shop. You show up with your pamphlet, pay them some money, and they hand you back a stack of copies. Then you go out and distribute them. The print shop doesn't care what your pamphlet says and I think is free from much moral obligation to care.
Now consider a different print shop. You drop off your pamphlet and give them some money. Lots of other people do. Then the print shop itself decides how many copies to make for each pamphlet. Then it also decides itself which street corners to leave which pamphlets on. That sounds an awful lot to me like they have a lot of responsibility over the content of those pamphlets.
The latter is much closer to how most social media apps behave today.