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by Copyrighted
2121 days ago
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"Privacy is foundational to Amazon Halo, and multiple layers of privacy and security are built into the service to keep data safe and in customers’ control. Health data is encrypted in transit and in the cloud, and customers can download or delete their data at any time directly from the app. Body scan images are automatically deleted from the cloud after processing, so only the customer sees them. Tone is enabled by creating a personal voice profile, after which it begins capturing short samples of speech and providing insights and daily recaps. Speech samples are always analyzed locally on the customer’s phone and automatically deleted after processing—nobody, not even the customer, ever hears them. Learn more about Amazon Halo privacy features." Playing devils advocate, but it doesn't sound like they retain any data unless you opt into a third party program. Also the emotional part sounds really creepy. "For example, Tone results may reveal that a difficult work call leads to less positivity in communication with a customer’s family, an indication of the impact of stress on emotional well-being." Yeah, no thanks. I don't need a machine to help me regulate my emotions. Coming to a dystopian future near you, a call center using Tone. "It appears you didn't sound positive enough in your last call! Please try harder or you will get written up." I'm surprised they called it Halo. First thing I thought of was the video game from Bungie. |
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>Speech samples are always analyzed locally on the customer’s phone
OK, and are they ONLY analyzed there? Are they also uploaded anywhere? Are they also analyzed anywhere else?
>automatically deleted after processing
Deleted from where? The local storage? See above, what if it's also uploaded somewhere else?
>nobody, not even the customer, ever hears them.
No human? Are transcriptions created that could be reviewed by a human?