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by cringepirate
2122 days ago
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This is incorrect. You can almost always take your business elsewhere. It depends whether you think it is worth it, depending on how hard it makes the rest of your life. If people really cared (as much as they claim) you will make alternatives work for you. |
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If you've an iOS app and you've run afoul of the app store, you can't take those iOS users with you without asking them to switch to another platform or asking them to use a web app instead (both of which are forbidden, I think)
If you're on gmail and your account gets suspended, you can't set up a magical redirect that sends all your mail to another address. Can you even use Google Takeout?
These are all extremely popular platforms with strong lock-in effects through various circumstances.
In too many cases, the switching costs are so high as to be destructive. Yes you can technically switch but the price is dire. That doesn't count in my book.